Can someone please explain the AA policy to me ?
Our family of four is flying out on Thursday, (DFW)
on American. We bought our tickets in early April.
Today I called AA just to clarify whether or not we would have pay the fee. The AA rep informed me that YES we would have to pay the fee because their computer automatically adds the fee. This is not what the website says.
This is not a big deal, we will pay it , no problem,
but getting mixed responses from website, and phone rep.
Hope someone can help me out.......
American Airlines $15 rule
You shouldn%26#39;t pay for any fees, assuming your bags aren%26#39;t overweight. Their website clearly explains :
-For the first checked bag, customers who buy a ticket before June 15, 2008
-For the second checked bag, customers who purchased a ticket before May 12, 2008
to be excluded.
You should talk to the people at the check-in counter, and if you want to, you can print out the section that explains this on their website and bring it with you-- although I have a feeling that people at the check in counter encounter the same thing every day, and they can assist you better than the phone rep. Good luck!!
American Airlines $15 rule
Good idea...I will print out the ';exceptions'; form and take it with me.
Like I said, it is not a major issue, but $60.00 each way just cuts from our entertainment budget.
I don%26#39;t want to be told I have to pay, when the print clearly states that we bought our tickets before that takes effect.
Whats fair is fair!
Somewhere along the way I either read or heard that members of the American Airlines frequent flier program are exemptfrom the charge as well, but I cannot seem to remember or find where I saw that. Anyone know if t%26#39;s true? I am currently a member , but since joining is free , it would be great if that were the case and everyone could do it.. seems too good to be true though!
Tro, I totally agree. $60 each way is $120 RT and you are going to VEGAS! That money should be used for dining, shows, gambling, etc. Not for the luggage service fee!!
I forgot to add, do you have an email confirmation from the airlines, or any booking agency to indicate the date you purchased the tickets?? I know it%26#39;s a lot of work and probably you%26#39;re not going to need it, but I%26#39;d bring it with me. Good luck and have fun!
I am American Gold status and received an email saying that the $15 fee was waived for me as well as anyone else traveling on my reservation.
LL
Lulu: The rules are explained here:
- Customers who purchase First or Business Class tickets
- AAdvantage Executive Platinum, AAdvantage Platinum and AAdvantage Gold members as well as customers flying on the same reservation
- Customers who purchase full-fare tickets in Economy Class
to be excluded.
So unless you%26#39;re a Platinum or Gold member, it won%26#39;t save you any money..
I just confirmed my reservation on American for this Thursday, June 19 and asked about the bags. Because I purchased our tickets in April, the bag fee does not apply - even if we check two bags apiece.
So, you should not be charged - the agent even told me that it will show in the computer at curbside check in.
The previous post makes me feel better. We booked early April so we should have no problem checking our bags.
I just don%26#39;t want to be forced into paying when we shouldn%26#39;t have to.
Good Luck to everyone.
4 days and counting....
Thanks, that explains it and I am indeed not eligible!
If you have your confirmation from when you booked, it states baggage, print it, bring it with. Written contract.
Have a great trip!
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